GetClaims is the operator of this page. Figures for Insurance Samadhan are drawn from their public website and pricing disclosures; we link sources where available and mark data we could not independently verify.
The short answer
Both platforms work on a pay-on-success model and handle claim rejections, delays, and disputes across health, life, motor, and travel insurance. Insurance Samadhan has a longer public track record and a lower upfront fee (₹999 vs. ₹5,000); GetClaims has a lower success-fee ceiling (10–20% vs. a flat 20–22% + GST). If your claim value is high, run both fee structures against your numbers before choosing — the cheaper option flips depending on claim size.
GetClaims vs Insurance Samadhan, side by side
Sources: GetClaims pricing page; Insurance Samadhan public website. Insurance Samadhan case-volume figures are self-reported and not independently audited by GetClaims.
How the fees actually work
GetClaims
- Free case assessment and document review
- ₹5,000 case acceptance fee once your case is accepted, adjusted against your final payment
- 10–20% success fee, agreed transparently before work begins
- Nothing owed if your case is not resolved
Insurance Samadhan
- Free initial complaint registration
- ₹999 one-time registration fee after case acceptance
- 20% + GST success fee at company/ombudsman level; 22% + GST if escalated to legal action
- 10–15% early withdrawal fee if you exit before resolution
Which should you choose?
Consider GetClaims if:
- Your claim value is large enough that a lower success-fee ceiling (10–20% vs. 20–22% + GST) outweighs a higher upfront fee
- You want a pre-agreed, negotiated success fee rather than a fixed rate
- You're comfortable working with a newer platform without a long public case history
Consider Insurance Samadhan if:
- You want the lowest possible upfront cost (₹999) on smaller claims
- A longer, publicly disclosed track record matters most to your decision
- You want built-in policy-tracking tools like the Polifyx app
Frequently Asked Questions
Q.Is GetClaims cheaper than Insurance Samadhan?
It depends on your claim size. GetClaims charges a flat ₹5,000 case acceptance fee (adjusted against your final payment) plus a 10–20% success fee. Insurance Samadhan charges a lower ₹999 registration fee but a higher, fixed 20% + GST success fee (22% + GST if the case goes to legal escalation). For larger claims, GetClaims' lower success-fee ceiling can work out cheaper; for smaller claims, Insurance Samadhan's lower upfront fee may be preferable. Compare the numbers against your specific claim amount before deciding.
Q.Do both platforms work on a No Win, No Fee basis?
Both charge their success fee only if your claim is resolved in your favour. GetClaims also charges a nominal case acceptance fee once your case is accepted, which is adjusted against the final payment. Insurance Samadhan charges its ₹999 registration fee upfront after case acceptance, separate from the success fee.
Q.Which one has a longer track record?
Insurance Samadhan is the more established platform, self-reporting over 20,000 resolved claims and ₹220+ crore recovered as of 2026. GetClaims is a newer entrant; if a long public track record is your primary decision factor, weigh that into your choice.
Q.What types of insurance claims does each platform handle?
Both handle health, life, motor, and travel insurance disputes, including claim rejections, delays, short settlements, and mis-selling. Insurance Samadhan additionally lists general insurance and term insurance as explicit categories.
Q.Can I get a free consultation before committing?
Yes — both GetClaims and Insurance Samadhan offer a free initial review of your case before any fees apply.